Customer Guidance on New Lead Regulations: Building a Water Service Line Inventory for Safety and Compliance

New regulations have tasked us with building an inventory of the types of water service lines within our District. This is to identify any risks in the water system that would adversely affect the health of our customers due to lead contamination, with the goal of prioritizing and removing these risks.

The latest government regulation deals with lead and requires all water utilities to assess their systems to ensure that there are no sources of lead on both the utility side of the meter AND the customer side of the meter. Please note that we have no records of and have never discovered lead lines on the District side of the service line.

The service line on the customer side of the meter is installed by the contractor that built the house and the District does not have any records on this since it is the customer’s responsibility to maintain. Service line materials vary; many older homes used galvanized pipe, while the newer homes used copper or HDPE.

Since we do not have records of your service line, we have previously requested information from you and may require additional information in order to comply with the EPA’s inventory requirements.